SpinsUp Terms and Conditions

Welcome to SpinsUp Casino. These Terms and Conditions govern your use of our website, our games, and all services we provide. By creating an account or using spinsup.com, you agree to be bound by these terms in full. We encourage you to read this document carefully before you register, deposit, or play, as it outlines the rights and obligations of both parties.

Acceptance of Terms

When you complete spinsup register, you confirm that you have read, understood, and accepted these Terms and Conditions along with our Privacy Policy and Responsible Gaming Policy. We reserve the right to amend these terms at any time, and we will notify you of material changes through our website or via email. Continued use of our services after such updates constitutes your acceptance of the revised terms.

Eligibility

To use SpinsUp Casino, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. We only accept players from our supported target markets, including Canada, Australia, New Zealand, Norway, Italy, Arabic-speaking regions, and other international markets. We do not accept registrations from residents of restricted countries, including the United States, United Kingdom, Germany, France, and several other jurisdictions listed in our full restricted countries policy. You are solely responsible for verifying that online gambling is legal in your location before you attempt spinsup login or deposit.

Account Registration

You may only hold one account with us. We require accurate, complete, and up-to-date personal information during registration. If we detect duplicate accounts, false information, or any attempt to circumvent our verification procedures, we reserve the right to suspend or close your account and void any associated winnings. We may request identity verification documents at any stage, including before processing your spinsup withdrawal.

Deposits and Withdrawals

We support a wide range of payment methods for spinsup deposit transactions, including Visa, Mastercard, Maestro, Bank Transfer, Paysafecard, Neosurf, Skrill, Neteller, ecoPayz, MiFinity, Pay4Fun, MuchBetter, Interac, iDebit, and major cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, and Tether. Our minimum deposit is €20 (or the equivalent in your local currency), and our minimum withdrawal threshold is also €20.

We process e-wallet and cryptocurrency cashouts instantly, while card payments typically take one to three business days, and bank transfers may take five to seven business days. Our standard pending time before processing any spinsup withdrawal is up to 72 hours. We apply withdrawal limits of €2,000 per day, €5,000 per week, and €20,000 per month, with adjusted limits in CAD, AUD, NZD, and NOK. Progressive jackpot wins are always paid in full, regardless of these limits.

We reserve the right to request additional verification before releasing your first cashout. Using a different deposit and withdrawal method may extend processing times, and we will inform you accordingly through our support channels.

Bonuses and Promotions

Our Welcome Package offers up to €/$5,000 plus 300 Free Spins across your first four deposits. We require a spinsup bonus code for the second, third, and fourth deposits, while the first deposit bonus activates automatically. All bonus funds and free spins carry a 40x wagering requirement, a maximum bet of €5 (or equivalent), and a validity period of three days. Slot games contribute 100% toward wagering, while table games, baccarat, blackjack, roulette, and video poker contribute only 5%.

We also run regular promotions, including our Tuesday Reload, Thursday Boost, Friday Fortune, Sunday Funday offers, Lucky Box prizes, and seasonal tournaments such as SpinoLeague and Play with Kevin. Every spinsup promo code and spinsup bonus code is subject to specific terms published on our promotions page. We do not offer bonuses to players from Israel, Spain, Sweden, the UK, or the USA. We reserve the right to refuse, withdraw, or amend any bonus offer at our discretion, particularly in cases of suspected abuse, bonus hunting, or breach of our fair play policy.

Loyalty Program

Our Loyalty Program consists of ten levels with a combined prize fund of €/$100,000 plus tiered cashback paid next-day, weekly, and monthly. As you accumulate Comp Points through regular play, you unlock higher cashback percentages and exclusive rewards. All cashback and cash rewards carry a 10x wagering requirement with a maximum win capped at 10x the bonus amount. Our VIP Club, accessible by invitation, provides personal account management, higher limits, faster cashouts, and exclusive tournaments.

Game Rules and Fair Play

We offer over 2,000 slots and more than 10,000 games in total from over 190 providers, including Pragmatic Play, Play'n GO, NetEnt, Evolution, and many others. All games available through spinsup slots and our spinsup live casino sections use independently tested random number generators and certified live dealer technology. We are committed to fair play and monitor our platform continuously to prevent fraud, collusion, or exploitation of technical errors. Any winnings resulting from a proven software malfunction or exploit will be voided.

Responsible Gambling

We promote responsible gambling and provide tools including deposit limits, loss limits, session reminders, time-outs, and self-exclusion options. If you believe you may have a gambling problem, we encourage you to contact our support team or relevant support organizations for assistance. We may, at our discretion, restrict or close accounts where we have concerns about problem gambling behavior.

Account Suspension and Termination

We reserve the right to suspend, limit, or close your account if we suspect fraud, money laundering, bonus abuse, multiple accounts, or any breach of these Terms and Conditions. We may also close inactive accounts after a prolonged period of inactivity, following prior notice where possible. You may close your account at any time by contacting our customer support team.

Customer Support

Our support team is available 24/7 through LiveChat, email, and WhatsApp for our VIP members. You can reach us at support@spinsup.com, or contact our VIP team directly at vip@spinsup.com. Our support is offered in English, German, and Russian, and we strive to resolve all inquiries promptly and professionally.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to our platform. We are not liable for losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control. Our total liability to you under these Terms and Conditions shall not exceed the amount held in your account balance at the time of the relevant dispute.

Governing Law

These Terms and Conditions are governed by the laws applicable to our licensing jurisdiction under the Tobique Gaming Commission, license number 0000002. Any disputes arising from your use of SpinsUp Casino shall be resolved in accordance with these governing regulations. By continuing to use our platform, you acknowledge and accept the terms outlined in this document.